Testimonial:

"Your class is probably the best one day training I’ve ever had. As a new supervisor in a government setting with represented employees, I have already used many of the suggestions that you presented as well as the helps on your website. Thanks for providing such a meaningful and useful class."

-Accounting Operations Supervisor, City of Salem, OR.

"Partner found! I was looking for a group who would listen to my organizations needs and help us deliver quality education and other web-based services for our members. CornerStone Leadership Online exceeded my expectations and has become more than our education partner and resource"

-Guy Snyder, RRt, MHA, CFAAMA, Diplomate in Healthcare Administration, Director of Education American Academy of Medical Administrators

Schedule one of our webinars for your next department or management team meeting or virtually bring one of our presenters/authors to your next retreat. Our CornerStone Leadership Online team will help you with all the logistics! Below are many of our topics available to order for your group or organization. They can be scheduled for your convenience and are delivered right to your desktop, laptop or conference room! Prices are very reasonable and group discounts are available.

Click Here to view a sample recorded webinar.

Pricing varies by participant and event quantity so please email us or call 800-752-5446 today to learn more about these topics, or how we can help you deliver your own content via our Virtual Classroom!

Conflict Resolution

Presented by Caryn Tilton
Length: 60 minutes

Description: Conflict on the job usually occurs for two reasons: lack of interpersonal communication skills and/or differences about the way work gets done. There are also other reasons for conflict such as differing values, unmet needs, personality differences, divergent goals, and role pressures. Conflict can occur between two individuals or among several employees in a group or team setting where they have an interdependent working relationship. Your instructor will teach you how to recognize and respond to conflict. Conflict is a natural part of life and when managed, it serves as a healthy stimulus for needed change and for gaining appreciation for diverse opinions.

To order, please call TOLL FREE: 1-800-752-5446 or email CornerStone Leadership Online customer service.